Personal bias and the passing of judgment are innate parts of human nature. To explore this, carefully reflect on the three scenarios below:.
Personal bias and the passing of judgment are innate parts of human nature. To explore this, carefully reflect on the three scenarios below:
-Spouse abuse. Dan comes into your office and tells you that Mary, his wife, has been beating him up. What is your first reaction?
-Psychiatric impairment. Tasha has been your client for a few months. She calls you on the phone and urgently confides that she has been hearing voices in her head. What do you say to her?
-Mental illness. Your newest client is Jose, an elderly man who has recently been diagnosed with Parkinson’s disease. As you read over his file you are reminded of your own grandfather who recently passed after living with Parkinson’s for many years. How might you approach the situation?
-Personal bias can take any form, as reflected in these situations. Your preconceptions about age, race, gender, values, beliefs, mental illness, and substance abuse have the potential to influence, and possibly hinder, your relationship with a client. Case managers must be cognizant of these biases and work to address them. Identifying one’s biases requires thoughtful introspection and honesty. Coming to terms with your personal feelings and perceptions can be a challenging process. Once you have identified and addressed these biases, you can begin to work with clients in an ethical and professional manner.
1-Post a brief description of a personal bias that a case manager in social work may have to address. Then, describe two skills that may be used to address that personal bias and explain why each might be effective. Develop two strategies that a case manager in social work can use to mitigate personal bias when working with clients.Be specific and provide examples to support your response.